What is Frequency Capping?

This concept generally relates to CPM-based ad campaigns. Frequency caps basically prevent individual visitors from being shown the same ad over and over while visiting a site. This may be desirable to advertisers because:

  1. It minimizes the number of ad impressions “spent” on visitors who are not receptive to the messaging.
  2. It avoids the occurrence of visitors who feel annoyed by being overwhelmed with ads for a specific product or service.

If a line item is frequency capped, the publisher is expected to only show a certain number of impressions to each visitor over a set period of time. Examples of frequency capping may include:

  • 3 impressions per visitor per day
  • 10 impressions per visitor per week
  • 100 impressions per visitor all time

Frequency capping instructions will generally be associated with a line item on an insertion order (“IO”). For example, instructions may call for “5x impressions / visitor / day.” Many ad servers, including DFP, have settings that will allow publishers to set frequency caps with minimal work. Here’s a look at how this works in DFP (this view is from within an individual line item):Frequency Capping

 

Instructions for frequency capping may come as a note attached to certain line items on insertion orders (IOs). If the terms of the requested frequency capping are going to be difficult for you to meet given your available inventory, get in touch with the advertiser immediately to determine an acceptable frequency of ads.

In some instances, publishers may want to voluntarily look into frequency capping as a way to improve advertiser satisfaction by ensuring acceptable results on their campaign. If certain line items are experiencing lower click rates than you’d expect (i.e., lower than the average for your site), you may want to look into capping the frequency of ads shown to visitors. Again, this will theoretically reduce “wasting” multiple impressions on visitors who are not responsive to the advertiser’s messaging.

Finally, frequency capping of ads can be a good idea if you are running various affiliate marketing offers as part of your monetization strategy. This will ensure that visitors are exposed to a number of different affiliate offers during their time on your site, and may increase the likelihood of them completing a transaction with one of them.

Frequency capping Best practices

If you are a publisher, limiting the frequency rate is recommended to avoid “stalking” your visitors with the same ad over and over again. The optimal ad frequency is hard to determine and may depend on the type of campaign, your objective, and the available inventory. And here are some best practices you can do: 

  • Set an initial cap between 5-7 impressions per day
  • Gradually increase this frequency while measuring your KPI performance
  • Enable lazy loading of your ads for better viewability and increased CTR


FAQ

What does frequency capping mean?

Frequency capping is a term in advertising that means restricting (capping) the number of times (frequency) a specific visitor to a website is shown a particular advertisement. 

What are the frequency capping goals?

One of the best arguments to set such a cap is to increase the CTR and ROI of your campaigns. Frequency capping allows you to reduce campaign costs while increasing your campaign’s unique reach

How does frequency capping work? 

Traditionally, frequency caps work by generating a unique ID which is stored in a third-party cookie. This ID is sent along with every ad request. The ad server keeps an internal log by matching the unique ID with the number of times a certain ad was shown.

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